50 to 300 trails. Daily status. Conditions changing by the hour. Patrol radioing in obstacles, marketing pulling reports for the website, lift ops feeding into the same picture. The trail map at the bottom of every chairlift is everyone’s favourite battleground for “who’s keeping it accurate.”
One source of truth for trail status
Every morning your patrol director walks into a meeting and decides what’s open. By 10 AM that decision needs to be live on the resort website, the mobile app, the lift signage, and the printed trail map at the lodge. Right now that’s three or four different teams updating three or four different surfaces. With TrailsIQ:
- Patrol updates trail status in the Field App from the chairlift line
- Status cascades: change a network (entire mountain face) and every trail under it inherits — or override individual trails for selective closures
- Public-facing map updates instantly — embed it on your existing website, no developer required
- Conditions notes (“packed powder, watch for ice on Cathedral after the headwall”) publish at the trail level for the public to see
Built for the speed of a ski day
Patrol doesn’t have time for desktop forms. The Field App runs on any phone, works in gloves, and works offline:
- Tap a trail on the map, swipe to set status — open / caution / closed
- Photo + voice memo for hazards — downed tree on the cat track, ice patch above the catwalk
- GPS-tagged incident reports — when a patroller files an obstacle, it lands on the dispatch dashboard with the exact location for the next sweep
- Push notifications to your patrol, ops, and guest-services teams the moment something hits the queue
Summer ops on the same map
For resorts running mountain-bike parks, hiking trails, or scenic-lift sightseeing in summer:
- Same trail database, different season — flip the primary-use attribute and a winter chute becomes a summer hiking trail
- Bike park lap counts via TRAFx counter integration
- Visitor reports through the Report app — the same crew workflow handles “downed tree on Lower Pippa” in July and “ice patch above the catwalk” in February
Free-tier hook
Free cloud plans for small bumps under 25 trails. Mid-size resorts (50–150 trails) run on the standard plan; large resorts and multi-property operators use the pro tier.