Lifts as first-class records
Chairs, gondolas, T-bars, magic carpets and rope tows, each with an operational state, an inspection history, and a serves tag so a summer bike lift and a winter one are the same machine with different seasons.
For lift-served and gravity parks
What is open right now, and who is fixing the rest
A bike park answers the same question a few thousand times a day, and answers it badly when the crew on the hill and the page riders read are two different systems. TrailsIQ makes them one.
What it has to handle
An operation that changes hour to hour
Wind holds a lift. A line goes down. A jump gets rebuilt on Tuesday and needs a fortnight to cure. All of that has to reach the public, the patrol and the dig crew without three people retyping it.
Trail status by the line, not the zone
Every trail carries its own status, set by whoever last rode or dug it. Networks and areas roll up so you can close a whole side of the hill in one move when the weather says so.
The dig list, from the hill
A crew lead pins a blown berm with a photo and a priority before they ride out of the zone. It is in the queue, on the map and assignable before they reach the base.
One daily report the whole park works from
Lifts, trail changes, crew notes and what happened yesterday, on one page per day. The public sees a filtered version of the same thing, so the two cannot disagree.
Counters where the argument happens
Infrared and inductive units, their location and their readings, stored against the trail they describe — for the conversation about which line justifies the machine time.
New lines planned before they are cut
Walk a proposed alignment, get its grade profile, its sustainability read and where it wants a structure — then price the build and share it as a proposal.
The two that carry the day
Operations, and the building that never stops
A bike park is two businesses sharing a hill: one that opens at nine and one that is always halfway through a project.
The day
Status that reaches the parking lot
The gap between what patrol knows and what a rider reads is where refund conversations come from. Here the same record drives both: a trail closed on the hill is closed on the page, the moment it is closed.
- Lift state and trail state together One board, so "the lift is turning but the top half is shut" is a thing the page can actually say.
- Followers get told Riders who follow your park get a push when a condition flips or the daily report is posted.
- A public page you own Conditions, news and events on your own domain, built from blocks rather than from a ticket to a web agency.
The build
From a walked line to a costed plan
Record the alignment on foot, and the planner reads the terrain under it: grade, side slope, fall-line stretches, where drainage has to go. Group several lines into a project and it prices as one job — the machine only gets hauled in once.
- Terrain analysis, not guesswork Sustainability scored against real side-slope and grade samples along the line you actually walked.
- A build estimate you can defend Line items against your own crew and material rates, so the number in the budget meeting came from the hillside rather than from a hunch — and it is yours to hide on any share where a price is nobody else's business.
- Hand work to a contractor safely Lend one trail to the builder you hired. They get that trail and its maintenance, read-only, and nothing else in your park.
Getting started
Live before the season opens
The setup that matters is small. The rest is the season.
01
Import the trail map
GPX, KML or GeoJSON in bulk, then group the lines into zones the way the hill is actually described.
02
Add the lifts
Type, what it serves, and its current state. From then on it is a toggle on the daily report.
03
Put the app on the crew
Dig crew and patrol get the field app with their role already set. Offline works, which matters on the far side of the hill.
04
Point riders at the page
Publish the conditions page, and let people follow the park in the free report app for pushes when something changes.
Open the season with one source of truth
Start free, bring the hill in, and have lifts, trails and the dig list answering to the same record before the first weekend.