See it.Snap it.Send it.
Report trail damage in thirty seconds
Spot a downed tree, a washout or a damaged sign? Pull out your phone and report it where you are standing. The people who look after that trail will know about it before you are back at the car, with your photo and the exact spot attached. That is how good trails stay good.
TrailsIQ Go · free · no account needed
Why bother
You see more trail than the crew does
Most trail organizations are a handful of people, often volunteers, looking after more miles than they can walk in a season. You were out there today and they were not. Every report you send saves them a trip, and lets them fix a problem while it is still small.
It takes about thirty seconds
Open the app, take a photo, say what is going on and send it. It is quicker than writing a post about it.
No account, no sign-up
Reports are anonymous by default, with no password to remember and nothing to unsubscribe from. Add your name if you want the crew to know who spotted it. If you leave it out, the report counts just the same.
Your phone knows where you are
GPS finds the trail you are on and attaches your exact location, so nobody has to figure out where "past the second switchback" is.
A photo does the explaining
One picture shows what a paragraph cannot: how big the problem is, how urgent it is, and whether it needs a saw or a machine.
It finds the right organization
You do not need to know who manages the land. The report goes to whoever maintains that trail.
Follow the places you ride
If you like, follow an organization and get a notification when a trail condition changes or they post their daily report.
What happens next
Your photo becomes a job on their list
Nobody has to read an email and retype it. Your report arrives as a maintenance item, on the right trail and at the right spot, in the same system the crew works from every weekend.
01The moment you send
It goes straight onto the task list
There is no inbox or comment thread, and nobody has to copy anything out by hand. Your report shows up as a maintenance item on the right trail, with your photo attached and the spot pinned on the map, and the crew is notified right away.
- Pinned exactly where you stoodThe crew sees the exact point on their map, ready to send to whoever is closest.
- Then it gets scheduledOnce someone on the team approves it, it gets a priority, a person responsible and a place in the schedule, just like anything their own crew logged.
- A person reads every reportThat keeps the list trustworthy and keeps out anyone acting in bad faith.
- Watch it get fixedMake a free account with just your email, and every report you send is listed under My reports as it moves from sent to in progress to fixed. You get a notification when the crew updates it.
02And you are not the only one
The next rider up the trail sees it too
If someone reaches the same downed tree twenty minutes later, the app already knows about it. As soon as you send your report, it shows on that spot for everyone behind you. Nobody reports it twice, and nobody comes around that corner at speed without a warning. You are letting the crew and everyone else on the trail know.
- Follow the trails you rideGet a notification when a condition changes, a trail closes or reopens, or the crew posts their daily report.
- It adds up faster than you thinkTen regulars reporting what they ride past gives a crew more eyes on the trail than it has ever had.
- Put your name on it, if you likeIt is entirely optional and the report counts either way, but crews do notice who keeps reporting things.
03What is worth reporting
When in doubt, send it
A duplicate report takes someone ten seconds to dismiss. A hazard nobody reported can cost a trail its access. If it made you slow down, stop or step around it, it is worth thirty seconds of your time. It is also a lot more effective than posting about it and hoping the right person sees it.
- Downed trees and blowdownEspecially the ones people have started riding around, which widens the trail and makes the repair bigger every week.
- Washouts and standing waterFailing drainage gets worse faster than anything else. Caught early, it is an afternoon's work instead of a rebuild.
- Broken structures and signageA broken bridge board, a missing junction sign or a gate off its hinge can turn someone's good day out into a bad one.
04Before you ride, too
Check the trail before you load the car
The same app shows you what the crew knows. Open any organization that uses TrailsIQ and see which trails are open, which are on caution and which are closed, straight from the people who checked them.
- Every trail, every networkSee whether each trail is open, on caution or closed, and when it was last updated.
- Their daily report and eventsSee what the crew did today, and when the next workday is if you want to lend a hand.
- Favorite the places you rideThey appear on your home screen, showing how many trails are open at each.
How it goes
Four taps, standing where the problem is
There is no account, no form and no need to work out who to email. It takes thirty seconds on the trail.
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Open the app Tap Report a trail issue. GPS starts finding your trail right away.
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Say where you are Choose whether you are at the spot or have a photo you took earlier. Either way, it is pinned on the map.
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Take a photo The camera is already open. One picture explains the problem.
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Describe it and send One sentence is enough. The photo and location are already attached.
Be the reason it got fixed
TrailsIQ Go is free on iOS and Android and works on any trail system that uses TrailsIQ. Put it on your phone before your next ride, and the next problem you find will take thirty seconds to report instead of bothering you all the way home.