TrailsIQ and Trailforks

Built for the people who look after the trails

We get asked this a lot: "Our trails are already on Trailforks. Why would we need TrailsIQ?" The short answer is that you probably want both. They look alike from a distance, and up close they are built for different people.

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TrailsIQ Go, where visitors report a trail issue
A maintenance task open over the map in the field app
A bridge inspection in the field app

Two different jobs

Keep your trails on Trailforks

Riders look for them there. Use TrailsIQ for everything that happens before and after a rider shows up.

Trailforks

Trailforks is for riders

It is one of the best trail discovery apps there is. Riders use it to find somewhere new to ride, check what is open, follow a route and record their ride. Its trail database covers the whole world, and a lot of it was put there by local volunteers.

TrailsIQ

TrailsIQ is for the people behind the trails

That means the crew clearing the blowdown, the coordinator counting volunteer hours, the board member writing the grant report and whoever keeps the website up to date. It is how you run the organization behind the trail map.

Trail reports and maintenance

They sound the same on paper

Trailforks has trail reports too, and they are good ones. Riders post what a trail is like, and an association can mark a problem open or in progress, assign it to somebody and log the volunteer hours that fixed it. TrailsIQ starts with the same report. The difference is everything that happens after it arrives, because in TrailsIQ a report is the start of a job your organization has to plan, staff, pay for and prove it did.

Both products

  • A report with a photo and a location
  • A status: open, in progress, finished
  • Assigning the work to somebody
  • Logging the volunteer hours

TrailsIQ goes on to

  • Anonymous reports from anyone, checked by your team before anything goes public
  • A work plan on every task: hours, crew size, tools and materials
  • Inspections of bridges and signs that file their own repairs
  • Hours and costs that roll into projects, grant numbers and the annual report
  • The whole open list on your phone, with no signal
  • Your organization's own private system, with roles for every person on it
TrailsIQ Go telling a visitor the problem is already reported

01Reporting

Anyone can report, and you decide what is real

Visitors report through TrailsIQ Go with no account and no password. Every report waits in a review queue, so nothing reaches your crew or your public page until somebody on your team approves it. If the problem has already been reported, the visitor is told before they send a second one.

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Choosing a task type in the field app

02Tasks

A task your crew can plan around

Each task has a type, a priority and a pin on the map. It can also carry a work plan: how long it should take, how many people it needs, and which tools and materials to bring from your own inventory.

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Inspecting a bridge in the field app

03Inspections

Bridges and signs report themselves

Inspect a structure on your phone and TrailsIQ works out when it is next due. A failed answer files the repair task for you, linked to the structure.

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  1. Photos that show exactly where

    Draw on a photo to circle the washout or mark the cut. Add more photos as the work goes on, take one off that is no help, or dictate the description instead of typing it.

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  2. One conversation per task

    The crew talks it through on the task itself, with photos, instead of in a group chat. Managers are notified when something new comes in.

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  3. Works where the problem is

    File a task, update it or close it with no signal. Download a network and the whole open list comes with it, and everything uploads once the phone is back in range.

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  4. Hours and money that add up

    Hours logged on a task count toward your volunteer totals and their dollar value. Group bigger work into a project with its own budget, and the year ends in an annual report for the board.

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  5. Bring in a contractor safely

    Share one trail with a hired builder and they can work its maintenance list, and nothing else in your organization. Every change they make is marked with their company name.

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  6. Seasonal checklists

    Opening day, closing day and the walk after a storm, ticked off on the phone with photos, and anything that fails becomes a task.

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Beyond maintenance

The rest of the work riders never see

Keeping a trail network open is half of it. The other half is running the organization that does it.

  • Conditions everybody can see

    Change a trail's condition from the field and it shows on your website and in TrailsIQ Go straight away. Followers get a notification.

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  • A field app that works with no signal

    Download a whole network before you leave the parking lot, including the map, the terrain and the photos. Anything recorded out of range uploads once the phone has signal again.

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  • Bike parks, crags and chapters

    Track lifts alongside trails, keep the fixed hardware on your climbing routes inspected, or run several chapters under one umbrella account.

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  • Plan new trail before you cut it

    Walk or draw a line and see its grade, where it breaks the half rule and where it runs down the fall line. Get a build estimate from your own rates.

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  • Volunteers, hours and money

    Volunteer hours with their dollar value for a grant, expenses and mileage, inventory, seasonal checklists and an annual report for the board.

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  • Your website, events and donations

    Build a full site with your own domain, or keep the website you already have and bring your trails and conditions into it through our API. Run events with signups, waivers and tickets, and take donations straight into your own Stripe or PayPal account.

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What Trailforks does well

Things we do not try to do

If your riders love Trailforks, that is good news for you. Nothing about TrailsIQ asks them to stop using it.

  • Finding somewhere to ride

    Trails all over the world in one app, with photos, ride logs and a big community. TrailsIQ shows your own trails to your own visitors. It is not a discovery app.

  • Navigation and ride recording

    Detailed maps, routing and offline regions, built around a rider out on the trail.

  • A community that knows your trails

    Riders post trail reports there every day, and your association can help moderate them.

Who pays

Paid for by organizations, so it stays free for everyone else

Trailforks is mostly paid for by riders. The website is free, and riders who want more from the app buy a Pro subscription. That suits an app built for riders. TrailsIQ is paid for by the organizations that use it, and that lets us make three promises.

  1. Your trail users never pay anything

    TrailsIQ Go is free, with no premium version and no upgrade screen. Somebody reporting a washout on your trail is doing you a favor, and we will never ask them for money.

  2. No ads, anywhere

    There are none in the field app, none in TrailsIQ Go and none on your website. Your public site is yours, and we will never sell space on it.

  3. A price a small nonprofit can afford

    Most trail organizations run on volunteers and a budget that is already spoken for. We built TrailsIQ so a small club can use the whole system, and there is no charge per seat on any plan.

  • Starter

    Free for good, with no credit card

    10 trails and 3 field workers, plus the trail planner, both mobile apps, offline downloads, maintenance and your public conditions page.

  • Core

    $29 a month or $299 a year

    50 trails and 15 field workers, plus terrain analysis and satellite imagery in the US.

  • Pro

    $49 a month or $499 a year

    Everything. Unlimited trails, managers and field workers, plus the full website, events, news and your own domain.

Using both together

How most organizations set it up

  1. Your trails live in TrailsIQ

    Import the GPX, KML or GeoJSON files you already have, a whole folder at once.

  2. Your crew works from the field app

    Tasks, inspections, hours, photos and condition changes, with or without signal.

  3. Your visitors see your conditions

    On your website and in TrailsIQ Go, and they report problems straight to your crew.

  4. Riders keep finding you on Trailforks

    The way they always have.

Try it on your own trails

Import your trails, put the field app on your crew's phones and see how it fits the way you already work. The free plan never expires, and there is no credit card.

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